The Vital Role of Employee Retention in Human Resource Management: A Literature Review

--Ali Ahmed Qayed Al-Emadi, Christina Schwabenland and Qi Wei

A review of the literature on employee retention was made to determine within which theoretical frameworks it is relevant to discuss the issue of employee retention; what factors can influence the employees' decision to stay with the organization in the public sector; what factors can affect the employees' decision to shift to the semiprivate sector; and what HRM practices can influence employee retention positively. Examination of the recent researches is important to assess how HRM policies implemented in Qatar in 2009 can affect employee retention in the public sector. The literature review on employee retention management demonstrates that retention can be influenced by effective HRM practices in the sphere of training and development, performance appraisals, recognition, and promotion opportunities. Literature on the linkage between engagement, commitment and retention is organized in a separate section to state the role of focusing on employees' satisfaction and commitment to promote retention. The discussion of issues of turnover and challenges related to employee retention is also identified in the literature to present the gap in HRM that needs to be addressed with effective HRM practices. Finally, the review provides directions for further research in the field.

© 2015 IUP. All Rights Reserved.

Consequences of Performance Appraisal Justice Perception: A Study of Indian Banks

--Sapna Taneja, Ravikesh Srivastava and N Ravichandran

The paper examines the impact of employees’ fairness perception on their attitude and behavior. The study used data from 219 employees belonging to two public sector banks and two private sector banks in India, and factor analysis was applied to confirm the structure of justice and outcome measures. Multiple hierarchal regression analysis was applied to establish the underlying relationship between appraisal fairness perception and employees’ reactions. The results reported that informational and distributive justice predicted performance appraisal system satisfaction and satisfaction with feedback. All types of justice perception influence employees’ satisfaction with rater; distributive justice is a key determinant of rater satisfaction, followed by interpersonal, procedural and informational justice. Intention to quit is negatively influenced by procedural fairness and distributive fairness. None of the justice perception predicted pay satisfaction and work performance. Integrating previous justice researches, this study has attempted to examine the importance of employees’ fairness perception. The results suggest that justice should be of prime importance for organizations in order to generate positive outcomes for performance appraisal systems. The findings supported the current theories of appraisal justice to cross-cultural boundaries.

© 2015 IUP. All Rights Reserved.

The Effect of Emotional Intelligence on Job Satisfaction of Faculty: A Structural Equation Modeling Approach

--Parikshit Joshi, S K Suman and Mudita Sharma

The study aims at examining the relationship between emotional intelligence and job satisfaction of faculty. In this research, the word ‘faculty’ is used for the teachers who are working with different engineering and management colleges affiliated with UP Technical University, Lucknow (Uttar Pradesh) India. Wong and Law’s (2002) scale was used for measuring emotional intelligence of faculty members. Job satisfaction was measured with three items from the Michigan Organizational Assessment Questionnaire (Seashore et al., 1982). Data collected from 212 faculty members, working with different engineering and management colleges affiliated with UP Technical University, Lucknow (Uttar Pradesh) India, was used for the study. The data was analyzed using Statistical Package for Social Sciences (SPSS 19.0). Reliability (Cronbach's alpha) of the study was tested for individual items. Then using factor analysis (Principal axis factoring with Varimax rotation), factors were extracted and then those factors were plotted against measures of job satisfaction using Lisrel 8.54. The findings reveal that emotional intelligence has strong correlation with job satisfaction in academics.

© 2015 IUP. All Rights Reserved.